Northamptonshire Community Resilience Service
A support line has been launched to support the most vulnerable people in Northamptonshire during the Coronavirus crisis.
The helpline, which will be managed by the Customer Service Centre at Northamptonshire County Council, went live on Tuesday 31st March.
It allows those who cannot leave their homes under current restrictions and those who are self-isolating and have nobody to call upon for help to request support in getting access to food, prescriptions and other vital services that they require. It means that care can be provided to those that really need help. Others in need include those with existing health conditions, those who are pregnant or those aged 70 and above.
Each call to the helpline will be triaged so that individuals receive the care and support that is appropriate to their needs.
The Community Resilience Service will co-ordinate requests for help in conjunction with the district and borough councils, mapping those requests by area and linking them up with local community groups, volunteers and voluntary organisations who have pledged their support.
Those requiring help are asked to call the support line on: 0300 126 1000 (option 5)
Respiratory Rescue Packs.
The Prescribing team have been made aware of posts on social media telling patients with asthma and COPD to ask for rescue packs.
The advice from the prescribing team is that patients who have not previously had rescue packs should not have them issued for the following reasons:
In patients with COVID – 19 infection we are not aware of any evidence of benefit from early prescription of steroids
As COVID – 19 is a virus, antibiotics will not be of any benefit.
GP practices and pharmacies are already working at capacity, additional requests for prescriptions for the ‘worried well’ cannot be supported.
We need to protect the medicines supply chain.
The best way for ‘at risk’ patients to protect themselves is to self – isolate as per government guidelines.
Patients who develop severe symptoms should use the NHS 111 online coronavirus service. Self-treating at home may delay appropriate treatment.
COPD patient who are at risk of exacerbation should have a rescue pack on repeat already.
Diabetic Eye Screening
Do you have Diabetes? Are you aged 12 or above?
If you can answer yes to both questions, you are eligible for a free NHS diabetic eye screening appointment.
If you have diabetes and you haven’t had an NHS eye screening appointment in the last year contact the screening department now to arrange an appointment at one of the local clinics. Eye screening is an important part of your diabetes care and looks for small changes at the back of the eye. If left untreated these changes can lead to sight loss.
To book an appointment call the Diabetic Eye Screening Programme on: 0300 555 6789 Option 1
Your local clinics are: Brackley, Towcester and Northampton
AAA Screening Programme
This is a free NHS service and provides screening for men over 65 years of age for Abdominal Aortic Aneurysms
To request a scan or for more information:
Telephone: 01604 523276
Polite Parking Notice
Could we please ask patients to be respectful of residents’ driveways when parking to use the surgery.
We are aware that parking is limited in the surgery car park and that parking on the road may be a necessity but we would ask patients not to park in front of drop curbs or other residents’ driveways.
Thank you for your co-operation
Brackley Medical Centre
Blood Pressure Machine
We have invested in a ‘Do it yourself’ blood pressure machine which you will find situated in the main entrance to the surgery.
You are free to use this machine at any time and it would be extremely helpful if you were to take your blood pressure prior to seeing the GP or Nurse for your appointment. Take your slip to the clinician you are seeing and they will update your records. This will save time in your appointment.
If you are not seeing a clinician then hand your printed result to a receptionist so they can record your name and pass the information to a clinician for updating.
With the approval of a nurse or GP you may use this to record your blood pressure and attend at a time to suit you with no waiting times. Random checks are always acceptable and if you have any questions a receptionist will be happy to help you.