Please telephone the surgery and leave your telephone number and the reason you want to speak to the doctor with the receptionist. The receptionist will need to ask you some questions so that the doctor is prepared to answer your query when he/she calls.
Please remember to switch off your answerphone and ensure your telephone receives incoming calls from withheld number callers.
Unless clinically urgent we cannot guarantee when a phone call will be returned as this depends on the doctors workload and consultation commitments. A GP will return your call when possible or may instruct a member of staff to pass on a response.
At night (6.30 pm – 8.00 am), at weekends (Friday 6.30 pm – Monday 8 am) and on Bank Holidays, please call 111.
In life-threatening emergencies such as severe bleeding, collapse, unconsciousness and severe chest pains, telephone 999 and then call the surgery emergency line or the out-of-hours number for the duty doctor.