02/01/18 Online Ordering Repeat Prescription
As per our notification in October the repeat prescription order form has now been removed from our website and all online ordering is via the secure SystmOnline website which also gives you lots of other useful functions, such as booking and cancelling appointments, details of your summary care record. Please see our Prescriptions page for more information.
King's Sutton Clinic Suspended from 29/12/17
Following Dr Patton’s decision to retire we approached NHS England to discuss the provision of the clinic in King’s Sutton and these discussions are still ongoing.
As you may know there is a shortage of GP’s locally, therefore whilst these discussions continue we are forced to suspend the clinics in King’s Sutton until further notice.
We apologise for any inconvenience this may cause and are writing in more detail to those patients who have used the service in recent months.
Amended Walk In Clinics from 2nd January 2018
Following a 3 month review of our extended Walk In Clinic hours we have made the decision to reduce the morning session by 30 minutes to finish at 12:00 noon.
From Tuesday 2nd January 2018 the clinic times will be:
09:00 - 12:00
15:00 - 17:30
These clinics run Monday to Friday for patients of Brackley Medical Centre, if you require medical help at the weekend or outside of normal surgery hours you should contact 111.
On the day acute medical need will be dealt with by the walk in clinic.
Such conditions include chest infections, sore throats and tonsillitis, ear infections, urine infections, rashes and minor injuries.
It is not advisable to use the clinic for medication requests, sick notes or ongoing complex problems.
It may be necessary for our receptionists to ask you questions and you may be redirected more appropriately in certain circumstances.
As a practice we will never knowingly turn away a genuine medical emergency.
The main door to the waiting room at Brackley Health Centre will open at 8:30am for the morning clinic and 2:30pm for the afternoon clinic. The doors will close at 5:30pm.
Any queries outside these hours please attend Washington House Surgery or call 01280 702436 between 8am and 6:30pm.
Missed Appointments in January 2018
Last month (January) the following appointments were wasted and the time lost -
Nurse Time lost = 25 Hours
GP Time Lost = 19 Hours
GP Appointments wasted = 110
Total BMC Surgery Time Lost in December = 44 Hours
Other Service Providers appointments wasted = 19
Other Service Providers Time Lost = 10 Hours
This wasted a total of 54 hours of time, so please ring to cancel your appointment if you cannot make it. Appointments can also be cancelled online if you have registered with System 1. We can send text messages to you to remind you of your appointments, please check with reception we have your latest mobile telephone number.
We have experienced an increase in appointment requests for dental problems.
You can be seen but please be aware that if it is a dental problem, you may be advised to see a dentist.
If you cannot get an appointment with your dentist, please call 111 who will give you the number for the emergency dentist.
Have your say - join our Patient Participation Group
Blood Pressure Machine
We have invested in a ‘Do it yourself’ blood pressure machine which you will find situated in the main entrance to the surgery.
You are free to use this machine at any time and it would be extremely helpful if you were to take your blood pressure prior to seeing the GP or Nurse for your appointment. Take your slip to the clinician you are seeing and they will update your records. This will save time in your appointment.
If you are not seeing a clinician then hand your printed result to a receptionist so they can record your name and pass the information to a clinician for updating.
With the approval of a nurse or GP you may use this to record your blood pressure and attend at a time to suit you with no waiting times. Random checks are always acceptable and if you have any questions a receptionist will be happy to help you.