South Northants Hearing Advisory Service
South Northants Hearing Advisory Service, is provides free basic NHS hearing aid maintenance and batteries together with advice, information and practical support covering all aspects of hearing loss.
Each month, our friendly, trained Hearing Advisor will visit Brackley Library and Towcester Medical Centre although you don't have to be a patient at these surgeries to access the service we offer there.
Dates & Times -
Brackley Library from 10.30 -12.00am
Towcester Medical Centre from 1.00-2.30pm
Thursday 31st May
Thursday 28th June
Wednesday 25th July
Wednesday 29th August
Wednesday 24th October
Wednesday 28th November
December = no service
If you are a carer or family member, we can help with family/residents NHS hearing aids – just bring the hearing aid along with their Hearing Aid Battery Book.
The sessions are ‘Drop-In’ with no appointment necessary. At busy times, you may be asked to take a number to be seen in turn.
This pilot scheme is supported by NHS Audiology at Northampton and Central Milton Keynes, and is represented at the South Northants NHS Local Engagement Group.
Hearing Advisory Service also covers Bedfordshire, Hertfordshire, West Essex and Suffolk, and is a Registered Charity No. 1063430. www.hhas.org.uk
Armed Forces Survey.
A survey by Healthwatch Northamptonshire aims to help the Armed Forces Covenant Partnership in the County address such issues as the return to civilian life and health problems and draw up the first ever map of the size and scale of the Armed Forces Community in Northamptonshire.
The community includes regular serving personnel, volunteers, reservists, ex-forces members and family members of past and present service personnel.
Please see link below to complete the survey -
02/01/18 Online Ordering Repeat Prescription
As per our notification in October the repeat prescription order form has now been removed from our website and all online ordering is via the secure SystmOnline website which also gives you lots of other useful functions, such as booking and cancelling appointments, details of your summary care record. Please see our Prescriptions page for more information.
King's Sutton Clinic Suspended from 29/12/17
Following Dr Patton’s decision to retire we approached NHS England to discuss the provision of the clinic in King’s Sutton and these discussions are still ongoing.
As you may know there is a shortage of GP’s locally, therefore whilst these discussions continue we are forced to suspend the clinics in King’s Sutton until further notice.
We apologise for any inconvenience this may cause and are writing in more detail to those patients who have used the service in recent months.
Amended Walk In Clinics from 2nd January 2018
Following a 3 month review of our extended Walk In Clinic hours we have made the decision to reduce the morning session by 30 minutes to finish at 12:00 noon.
From Tuesday 2nd January 2018 the clinic times will be:
09:00 - 12:00
15:00 - 17:30
These clinics run Monday to Friday for patients of Brackley Medical Centre, if you require medical help at the weekend or outside of normal surgery hours you should contact 111.
On the day acute medical need will be dealt with by the walk in clinic.
Such conditions include chest infections, sore throats and tonsillitis, ear infections, urine infections, rashes and minor injuries.
It is not advisable to use the clinic for medication requests or ongoing complex problems.
It may be necessary for our receptionists to ask you questions and you may be redirected more appropriately in certain circumstances.
As a practice we will never knowingly turn away a genuine medical emergency.
The main door to the waiting room at Brackley Health Centre will open at 8:45am for the morning clinic and 2:45pm for the afternoon clinic. The doors will close at 5:30pm.
Any queries outside these hours please attend Washington House Surgery or call 01280 702436 between 8am and 6:30pm.
Missed Appointments in April 2018
Last month (April ) the following appointments were wasted and the time lost =
Nurse Time lost = 16.5 Hours
GP Time Lost = 14 Hours
GP Appointments wasted = 83
Total BMC Surgery Time Lost in April = 31 Hours
Other Service Providers appointments wasted = 22
Other Service Providers Time Lost = 13 Hours
This wasted a total of 44 hours of time, so please ring to cancel your appointment if you cannot make it. Appointments can also be cancelled online if you have registered with System 1. We can send text messages to you to remind you of your appointments, please check with reception we have your latest mobile telephone number.
We have experienced an increase in appointment requests for dental problems.
You can be seen but please be aware that if it is a dental problem, you may be advised to see a dentist.
If you cannot get an appointment with your dentist, please call 111 who will give you the number for the emergency dentist.
Have your say - join our Patient Participation Group
Blood Pressure Machine
We have invested in a ‘Do it yourself’ blood pressure machine which you will find situated in the main entrance to the surgery.
You are free to use this machine at any time and it would be extremely helpful if you were to take your blood pressure prior to seeing the GP or Nurse for your appointment. Take your slip to the clinician you are seeing and they will update your records. This will save time in your appointment.
If you are not seeing a clinician then hand your printed result to a receptionist so they can record your name and pass the information to a clinician for updating.
With the approval of a nurse or GP you may use this to record your blood pressure and attend at a time to suit you with no waiting times. Random checks are always acceptable and if you have any questions a receptionist will be happy to help you.